profile

Elizabeth Lampkin, Vice President Client Experience, brings 20 years of expertise in Client Experience, Marketing, Sales and Operations to Generational Group.

With a flair for understanding the client, Elizabeth excels in developing, optimizing and improving the client journey. She is passionate about understanding the voice of the customer to create client-first solutions increasing customer satisfaction and loyalty. Elizabeth is adept at strategic planning, improving operational efficiencies and focuses on continuous improvement practices.

Throughout her career, Elizabeth has excelled in leading cross-functional, collaborative teams across a variety of industries including Professional Services, SaaS, Telecom and Manufacturing. Elizabeth received a Marketing Communication degree from Baylor University.