$45,000 Base + Commission
Bachelor's Degree in Business Administration, Marketing, Accounting, or related field
The Client Experience Manager will establish rapport and trust with clients through a high-touch, proactive, account management model. The Client Experience Manager will be able to quickly assess client opportunities and redirect the client and internal teams for aligned solutions. He/she will manage clients during all phases of the Generational Equity process – most client interactions will be via phone conversations and email. Client Experience Managers have a client-first mentality and serve as process experts, trusted advisors, and client advocates. The Client Experience Manager must be able to work independently in a fast-paced, high-call environment; however, he/or she will also be collaborative and be able to work successfully with a team. He/she should be a business-minded, strategic thinker who is able to build relationships with business owners and C-Level executives. This individual should thrive in a continuous improvement environment and be able to work with cross-functional teams to improve the overall client experience.
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